INTERPERONAL SKILLS

“A powerful two day seminar that will help you to understand and develop your relationships with others.”

This highly practical and participative seminar helps delegates to create a working environment of harmony and cooperation. You will understand your own motivational drivers and those of your colleagues. By developing these understandings you will be better able to deal with difficult negotiations and conflict situations.

Many people believe in this old adage;

• Do unto others as you would have done to yourself?

• We show you why this is a recipe for managerial disaster!

Includes:

• Maps of the world; are we reading the same map?

• Understanding your self; the heart of influencing others.

• Persuading and influencing.

• Building relationships that are powerful and productive at work.

• Interpreting body language and non-verbal communication.

• A personal profile for every delegate – a detailed consideration of your motivational values.

• A personal action plan to help you put it all into practice!

• Yourself! What are your key motivators in your interactions with others?

• Other people; what are the key motivators of others in their interactions with you and those around you?

• Value driven behaviour.

• Dealing with conflict and difficult situations.

• Conflict management and conflict resolution.

• Behaving assertively.

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